Privacy Policy
Last updated: July 6, 2026
Local Garage Doors ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, why we collect it, how we use and protect it, and the choices you have. It is intended to align with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
1. Who We Are
Local Garage Doors provides garage door repair and related services across Ottawa and Eastern Ontario, Ontario, Canada. You can reach us at +1 (613) 410-9593 or via the contact options on our website.
2. Information We Collect
We only collect information needed to respond to your request and provide our services:
- Information you give us through our quote form or by contacting us: your name, phone number, service location (city/postal code), the service you need, and how you heard about us.
- Information collected automatically when you visit our site: IP address, device and browser type, pages viewed, referring website, and similar usage data collected through cookies and similar technologies.
- Advertising and analytics identifiers used to measure and improve our marketing (see Section 5).
We do not collect payment card details through this website, and we do not knowingly collect information from children under 13.
3. How We Use Your Information
- To contact you, prepare a quote, and schedule and perform garage door services.
- To respond to your questions and provide customer support.
- To operate, maintain, and improve our website and services.
- To measure the performance of our advertising and understand how visitors use our site.
- To comply with legal obligations and protect our rights.
4. Legal Basis & Consent
By submitting our form or contacting us, you consent to us collecting and using your information for the purposes described above, including contacting you by phone, SMS, or WhatsApp regarding your request. You may withdraw consent at any time (see Section 9), though doing so may prevent us from providing the service you requested.
5. Cookies, Analytics & Advertising
We use cookies and similar technologies to run our site and to measure and improve our advertising. These include:
- Google Analytics / Google Tag Manager — to understand site usage.
- Google Ads — to measure ad conversions and show relevant ads. See Google's Privacy Policy.
- Meta (Facebook/Instagram) Pixel — to measure and optimize ad campaigns. See Meta's Privacy Policy.
You can control cookies through your browser settings and opt out of personalized advertising via Google Ad Settings and your Meta ad preferences. Blocking cookies may affect how the site works.
6. How We Share Information
We do not sell your personal information. We share it only:
- With trusted service providers who help us operate (e.g., website hosting, lead routing/automation, scheduling, and advertising platforms), bound to protect your data.
- When required by law, or to protect the rights, safety, and property of Local Garage Doors, our customers, or others.
- In connection with a business transfer (e.g., merger or sale), subject to this Policy.
7. Data Retention
We keep your information only as long as needed for the purposes described here, to provide services, and to meet legal, accounting, or reporting requirements, after which it is securely deleted or anonymized.
8. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
9. Your Rights & Choices
Subject to applicable law, you may request to access, correct, update, or delete your personal information, or withdraw consent to its use. To make a request, contact us at +1 (613) 410-9593. We will respond within the timeframes required by law.
10. Third-Party Links
Our site may link to third-party sites we do not control. We are not responsible for their privacy practices, and we encourage you to review their policies.
11. Changes to This Policy
We may update this Policy from time to time. The "Last updated" date above reflects the most recent changes. Continued use of our site after changes means you accept the updated Policy.
12. Contact Us
Questions or privacy requests? Call +1 (613) 410-9593. Local Garage Doors — Ottawa & Eastern Ontario, Ontario, Canada.